Pre-Delivery Instructions

Please take the time to read this information carefully, as it will provide you with the details you will need to ensure the safe, secure, and timely installation of your new Spa. The following sections are guidelines on how to prepare for delivery and set-up of your new Spa. Specifically covered are site selection, delivery access, ground preparation, and electrical requirements.

Remember to carefully read the owner’s manual that accompanies your Spa.

Please also refer to our Jacuzzi® pre-installation manuals. These have both internal and external measurements.

Delivery and Positioning

Two Jacuzzi® engineers will deliver and position your Jacuzzi® Hot Tub. The customer must be present when our team is on-site and must sign all installation paperwork.

Property Access

Your Jacuzzi® will be delivered on its side by using a Spa sledge. We require a 1 meter gap down the side of the property for access. A site survey can be arranged once your deposit has been paid. Fence panels and gates can be removed, if necessary.

It is the responsibility of the customer to organise any suitable crane or lifting equipment that may be required. Champion Hot Tubs will advise on companies to use. We always recommend an insured contract lift.

Site Selection and Preparation

Site selection and preparation are your responsibility. Carefully read these instructions and contact us if you have any questions.

Whether you’ve chosen to have your Jacuzzi® Hot Tub situated indoors or outdoors, on a patio or on a deck, ensure you check the following:

Always put your Spa on a structurally sound, level surface. A filled Spa can weigh a great deal. Make certain that the location you choose can support the weight of your filled Spa.
Allow easy access to all circuit breakers and RCD’s.
Allow access to at least the entire front of the Spa (the removable panels provide access to the Spa’s internal components) for periodic Spa care and maintenance.

Outdoor and Patio Installation

No matter where you install your new Spa, it’s important that you have a solid foundation to support it. Structural damage to the Spa resulting from incorrect installation or placement on an inadequate foundation is not covered under the Spa’s limited warranty.

If you install your Jacuzzi® Hot Tub outdoors, a reinforced concrete pad at least four inches thick is recommended. If you place the Spa on the ground, even temporarily, place patio slabs under the levelling areas. The slabs should be at least two inches thick and twelve inches square. Even with slabs in place, the Spa will inevitably settle and become unlevelled. A Spa surrounded by dirt or grass will soon be filled with dirt or grass from users’ feet; therefore, it is important to get it onto a solid foundation as soon as possible.

Champion Hot Tubs will not fully install your Jacuzzi® on a sub-standard temporary surface.

Decking

To be certain your deck can support your Jacuzzi Hot Tub, you must know the deck’s maximum load capacity. Consult a qualified building contractor or structural engineer before you place the Spa on an elevated deck or indoors. To find the weight of your Spa, its contents and recommended occupants, please contact us. This weight per square foot must not exceed the structure’s rated capacity, or serious structural damage could result.

If you intend to install a Tub and surround it with decking, please bear in mind that you will need to install access panels to allow for maintenance and any remedial repairs that may be required in years to come. These access panels should be large enough to allow an engineer access to the side panels of the Tub and should allow enough room for the engineer to remove the screws in the side panel. This is also the requirement for Tubs that are sunk into a pit or are indoors.

If you intend to sink your Jacuzzi Hot Tub into decking, we recommend that you build the base first, have your Hot Tub positioned on the base, and then build the decking around it once installed. If our delivery teams arrive to a full decking with a hole for the hot tub, we cannot guarantee installation. For advice on your decking and installation, please call customer services to discuss.

If you have your Jacuzzi Hot Tub surrounded by decking that needs to be removed before work (either warranty work or otherwise) can be carried out, this must be removed by yourself prior to our engineer arriving at your property. If not, we cannot be held responsible for any damage that may occur to your decking or Tub surround when it is removed for repair or maintenance purposes.

Bear in mind that decking will vibrate and can have the effect of amplifying sound from the pumps.

First, obtain the dimensions of the Jacuzzi® Hot Tub you have ordered from us. You will need to consider that the Jacuzzi® Spa will be delivered on its side on a special Hot Tub trolley system.

The minimum pathway width that is required is 1 metre. This will enable us to deliver a Tub on its side without damage to either the property or the Tub.

Height can also be an issue. 50mm must be added to the longest dimension. To illustrate, if your Hot Tub is 2100mm x 2100mm when on its side, it may stand 2150mm high once on the trolley. Any obstructions will have to be removed to allow access.

Also you must consider that the Jacuzzi Hot Tub sledge is not flexible and will need a wide turning area to negotiate any corners.

Steps can also be an issue as Hot Tubs are heavy, bulky items that can be very difficult to transport up steps.

Electrical Requirements

We can put you in touch with our recommended electrician, JP Electrical. Call Jamie on 07943 965609.

Any electrical supply for a Hot Tub situated outdoors should be installed by a competent, certified electrician.

All works must be certificated to part P of the building regulations. Electrical installation work should always conform to BS:7671 18th edition of the wiring regulations.

Most, if not all, domestic Hot Tubs are designed for single phase 230v AC operation.

We will tell you the total load the Hot Tub will draw at full operation. Your certified electrician will then be able to work out what size of cabling is required. Even the smallest Hot Tub would usually require at least a 13amp supply. Bigger Hot Tubs, with 3 pumps or more, require a 32amp supply. However, this is only a guide.

Depending on the wider environment of where your Jacuzzi® Hot Tub is being installed, the electrical installation may require an earthing plate or an earthing rod to be installed. Your electrician can advise you on this subject.

The Hot Tub must have its own dedicated circuit with correct size fuse breaker and RCD protection. See your Tub’s specifications for further details.

A rotary isolator switch, no closer than 2 meters from the Hot Tub, is required so that the Hot Tub can be isolated from the main supply quickly and efficiently.

We ask for a coil of Ho7 flex cable to be left immediately next to the Hot Tub base so that we have enough to wire it in, whichever final position the customer chooses.

From the isolator switch, there needs to be enough cable left to reach the furthest corner of Hot Tub so that our engineer can connect the Tub to the electrical supply.

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